Failing a conciliation settlement

If a conciliator terminates a conciliation session or finds that the parties are unable to reach an agreement, he or she reports it to the Commissaire. The latter then conducts a new analysis of the file and decides what should be done as a result, i.e., he either holds an investigation or dismisses the complaint at this particular stage.

Holding an investigation does not prevent the conciliation procedure from being resumed if the parties agree to it. However, the investigation is adjourned during the conciliation period. The investigation may resume if the conciliation process fails.