Commissaire à la déontologie policière
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If you're having trouble filing your complaint online, you can get help by calling us or visiting our offices. Commissioner Complaint Form (gouv.qc.ca)

As of October 5, changes have been made to the police ethics process. Citizens will be able to report a situation to the Commissioner by complaint or report. For more information, click here https://deontologie-policiere.gouv.qc.ca/fileadmin/contenu/Bill_14_-_Changes_in_the_police_ethics_process.pdf

The Commissioner's mission is to protect the public and ensure compliance with the Code of Ethics of Québec Police Officers (Our mission and our actions: Commissioner (gouv.qc.ca).

About us

Who are we?

The Commissaire à la déontologie policière is an independent government organization made up of civilians providing oversight of police work in terms of ethics.

We are not part of a police organization or linked to the Tribunal administratif de déontologie policière, which is the administrative tribunal specializing in police ethics.

What do we do?

We receive, examine and process complaints filed against police officers, wildlife protection officers, special constables, highway controllers, UPAC senior officers or investigators as well as BEI senior officers or investigators who have not complied with the Code of ethics of Québec police officers.

 

What is our purpose?

To ensure that Quebec police officers and other peace officers adopt professional conduct that respects everyone's rights, as well as to strengthen the bond of trust between these people and the population they serve.

Before filing a complaint

Please first check if a police ethics complaint is the right recourse for your situation, then complete our online complaint form :

 

Filing a complaint

We can help

If you want more information or if you need help to file your complaint, do not hesitate to contact us, Monday to Friday from 8:30 to 16:30.

418 643-7897 (Quebec)
514 864-1784 (Montreal)
1 877 237-7897 (toll free)

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The more you know

FAQ
How many complaints does the Commissaire à la déontologie policière receive per year?
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Do you have police officers among your employees?
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In what year was the Commissaire à la déontologie policière created?
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Is the Commissaire à la déontologie policière part of a police organization?
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What does the Commissaire à la déontologie policière do?
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What can I do if I am not satisfied with the service I received from the Commissaire à la déontologie policière?
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What is the difference between the Commissaire à la déontologie policière and the Tribunal administratif de déontologie policière?
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Who can file a police ethics complaint?
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How should a complaint be filed?
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Does it cost money to file a complaint with the Commissaire à la déontologie policière?
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What do I do if I cannot identify the police officers or peace officers that I am complaining about?
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How and where can I file a police ethics complaint?
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Can I get help to file a complaint?
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Do I have a time limit to file my complaint?
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I have a disability. Is the police ethics complaint process accessible to me?
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Can I meet with a staff member of the Commissaire à la déontologie policière to file my complaint?
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Can I file a police ethics complaint if I live outside Quebec?
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Am I obliged to provide my personal details when filing a complaint?
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Can I file a complaint anonymously?
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Can I file a police ethics complaint against an RCMP officer?
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Can I complain to the Commissioner about poor service by a police service or bad internal policy?
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I want to complain about a civilian employee of a police organization. What can I do?
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Do you only accept complaints against Quebec police officers and peace officers?
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Which police organizations are under the jurisdiction of the Commissaire à la déontologie policière?
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Which categories of peace officers are under the jurisdiction of the Commissaire à la déontologie policière?
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The police did not thoroughly investigate a criminal act or they refused to take my complaint. What can the Commissaire à la déontologie policière do?
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I have been the victim of racial or social profiling by police officers or I was discriminated against. What can I do?
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I witnessed an incident involving a police officer interacting with a citizen. Can I report this situation?
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I read in the newspaper an incident involving police officers interacting with a citizen. Can I report this situation?
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Must a complaint be filed for the Commissaire à la déontologie policière to look at a police intervention?
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Will you provide my name or personal information to the police?
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Will you release my name or my personal information in the media?
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What happens after I file my complaint?
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If I file a complaint with the Commissaire à la déontologie policière, will the person I'm complaining about see my complaint?
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If I file a complaint with the Commissaire à la déontologie policière, will the employer of the police officer or peace officer see my complaint?
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If I file a complaint with a police organization, will it go to the Commissaire à la déontologie policière?
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What makes a complaint admissible or not admissible?
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What can I do if I disagree with the Commissioner's decision to deny my complaint?
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I have not heard from you after filing my complaint. Is this normal?
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What is preliminary analysis?
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How can I check the status of my complaint?
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Should I retain the services of a lawyer?
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Can the Commissaire à la déontologie policière order a police officer or a peace officer to apologize?
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Can I file a complaint to have a ticket or charges against me dropped?
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Can the Commissaire à la déontologie policière offer me financial compensation or award damages in connection with my complaint ?
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Can the Commissaire à la déontologie policière impose sanctions?
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Can the Commissaire à la déontologie policière order a criminal investigation?
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What is conciliation?
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What are the advantages of the conciliation meeting?
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What happens during a conciliation meeting?
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What can I do if I do not agree with your decision to send my complaint to conciliation?
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What can I do if I disagree with the Commissioner's decision to reject my complaint after I refused to participate in a conciliation meeting or after the conciliation meeting failed?
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What are the powers of the investigators of the Commissaire à la déontologie policière?
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If an investigator from the Commissaire à la déontologie policière wants to meet me for an interview, how should I prepare?
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How long do investigations by the Commissaire à la déontologie policière generally last?
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What happens if the Commissioner decides after investigation that the evidence is insufficient to cite the persons targeted by my complaint before the Tribunal administratif de déontologie policière?
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Are all complaints automatically investigated?
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What are the possible outcomes if my complaint is investigated?
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What happens if the Commissioner decides after investigation that the police officer must be cited before the Tribunal administratif de déontologie policière?
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When they plead my complaint before the Tribunal administratif de déontologie policière, does the Commissaire à la déontologie policière become my lawyer?
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Can a witness be compensated for the expenses incurred to testify at a hearing of the Tribunal administratif de déontologie policière?
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How can I have a decision from the Commissaire à la déontologie policière reviewed?
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What happens if I disagree with the decision following my review request?
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Can I appeal the decision of the Tribunal administratif de déontologie policière rendered in relation to my complaint?

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